Meet Sophie — our customer support lead.
Sophie handles all customer enquiries at Lupno. Whether it's a question about your order, a return, or just advice on what might work best for you — she's the person you'll hear back from. She knows the products inside out and genuinely wants to help.
She and Paul started Lupno together, which means she's as invested in getting things right as anyone could be.
Get in touch
Email: team@lupno.com
Phone: +44 7988 522396
Address: Lupno, Flat 7, Hunslet House, Station Road, Corby, NN17 1GA, United Kingdom
Customer service hours: Monday to Friday, 9:00 am – 3:00 pm (GMT/BST)
We aim to respond to all enquiries within 1–2 business days. For order-related questions, please have your order number ready so we can help you as quickly as possible.