Payment Policy Lupno | Last updated: April 2026
Accepted Payment Methods
We accept the following payment methods:
- American Express
- Apple Pay
-
Google Pay
- Klarna
- Maestro
- Mastercard
- Paypal
- Shop Pay
- Union Pay
- Visa
All accepted payment methods are displayed at checkout. If your preferred payment method is not listed, we are currently unable to accept it.
Currency
All prices on lupno.com are displayed in British Pounds Sterling (GBP). Your payment will be processed in GBP regardless of your location.
When You Are Charged
Payment is taken in full at the time of placing your order. You will not be charged before completing the checkout process and clicking the "Pay now" button.
Secure Payment Processing
All transactions are processed securely using SSL encryption. We do not store your card details — all payment information is handled directly by our payment providers in accordance with PCI-DSS security standards.
Klarna
If you choose to pay with Klarna, your payment terms are subject to Klarna's own terms and conditions. Klarna may perform a soft credit check to assess eligibility. This does not affect your credit score. For full details, please refer to Klarna's terms at klarna.com/uk.
Refunds
Refunds are returned to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider. For full details on our refund process, please refer to our Return & Refund Policy.
Contact
If you have any questions about payment, please contact us at team@lupno.com. Our team is available Monday to Friday, 9:00 am – 3:00 pm (GMT/BST) and we aim to respond within 1–2 business days.